Our current available position(s) are listed below. For questions or more information contact Eric Brotherson
This position is responsible for being the first contact to the guests, potential applicants, employees and coworkers when assistance is needed from the office. Supporting the office includes but is not limited to answering phone calls, preparing the bank deposit, issuing cashier bank bags, ensuring the safe amount is accurate and maintained, supporting the marketing department with various tasks, mailing brochures, inputting and examining customer and employee survey information, answer or know how to get answers for employees needing assistance, making photocopies of forms needed, assist in Hot Springs property when needed, assisting with special projects and other departments if needed.
Responsible for assisting guests with their product purchases within the Hot Springs Property. Products may include but not limited to pool soaking, food offerings, treatments, souvenir and other Iron Mountain Hot Springs items within the Merchandise Area. Complete other tasks or duties as they are assigned by your supervisor/Manager. The position will uphold our Core Values, Vision and Mission at all times.
Responsible for assisting Guests with their product purchases within the food outlet. Provide food information to Guests to assist them with their meal decisions. Will serve guest alcoholic beverage orders, must be 18 years old to complete this task and will be under adult supervision. Ensure proper payment has been received and change given back to guests. Ability to take drink/food orders in a friendly manner. Complete other tasks or duties as they are assigned by your Supervisor/Manager.
Responsible for running the daily operations of the Hot Springs and able to make quick informed decision that affect Iron Mountain Hot Springs and the valued guests. Will include but not limited to adverse weather coordination, handling guest problems and complaints, documenting accidents and employee related issues, administer basic First Aide, ensure all employees are courteous and dressed in an appropriate manner, coordinate tours, provide staff with breaks during their scheduled shifts and ensure all employees and guests are off the mountain and park is properly closed at the end of the day. This position will conduct performance audits throughout the day. The position will support and lead our employees to uphold our Core Values, Vision and Mission at all times.